Purpose of data processing

Sere Transilvania undertakes to use client data exclusively for purposes associated with the company’s products and services, such as processing online orders and honoring them, billing the products or services ordered by you, contacting you by post, e-mail, text messages or phone regarding an order you placed, sending commercial information about the products offered in the online shop, carrying out market research to determine customer satisfaction, and preparing statistical reports.

We undertake not to transmit personal data to third parties and to respect data confidentiality. Sere Transilvania does not encourage spamming, and any personal data provided will not be communicated to a third party.

Information note regarding personal data protection

According to the requirements of Law no. 677/2001 on the Protection of Individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented, and the requirements of Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, Sere Transilvania has the obligation to use the personal data that you provide about yourself or about another person only for the specified purposes and under conditions of maximum security.

According to Law no. 677/2001, you have the right to access, intervene, oppose and edit the data, the right not to be subjected to an individual decision, as well as the right to appeal to the court or to oppose the processing of the personal data that concern you and request deletion of data. In order to benefit from these rights, please send a written request, signed and dated, by post or express courier to the address of our company.

Sere Transilvania will process your data in an informed and transparent manner, according to the changes and modifications made by the General Regulation (EU) on Data Protection to Individuals no. 2016/679 ("GDPR"). If you want to read more about this law and its regulations, you can access this link.

The right to modify and delete the data owned by Sere Transilvania

Sere Transilvania offers the user the right to edit the registered contact data or to unsubscribe from the newsletter service. You also have the right to request us to delete your data at any time, without any motive.

Data security

For the privacy and security of your data, when registering or authenticating on the Sere Transilvania website you will have a password.

Sere Transilvania has the obligation to apply adequate technical and organizational measures in order to protect personal data against accidental or illegal deletion, loss, editing, disclosure or unauthorized access.

Sere Transilvania may disclose personal data to a third party if requested by law or in cases of good faith in which these actions are necessary for: (a) complying with the rigors of the law; (b) ascertaining, exercising or defending a right in justice; (c) protecting the life, physical integrity or health of a person.

Feedback

Sere Transilvania offers the possibility to send comments, questions or suggestions, or to propose certain products. All the data sent by you for these purposes will be used taking into account the privacy and security of your data.

Changes in the Privacy Policy

If we consider that it is necessary to change the privacy regulation, we will publish the respective changes on this page in order to inform you about the type of data that we collect and how we use it. If you have further questions about our privacy policy, please contact us and periodically visit this page and section.